Hazardous chemical pesticides in our tea!

An investigation carried out by us has found residues of hazardous chemical pesticides in our tea! READ the report: http://bit.ly/CleanChaiAn investigation carried out by us has found residues of hazardous chemical pesticides in our tea! READ the report: http://bit.ly/CleanChai</p>
<p>A total of 34 pesticides were found in 46 samples of tea brands produced and consumed in India. More than half of the samples contained pesticides that are ‘unapproved’ for use in tea cultivation. </p>
<p>Activists have been occupying billboards in Mumbai to demand clean tea for 21 hours. SIGN, SHARE and ASK FOR #CleanChai:<br />
<a href=http://grnpc.org/cleanchaifbp&#8221; width=”394″ height=”394″ />

A total of 34 pesticides were found in 46 samples of tea brands produced and consumed in India. More than half of the samples contained pesticides that are ‘unapproved’ for use in tea cultivation.

Activists have been occupying billboards in Mumbai to demand clean tea for 21 hours. SIGN, SHARE and ASK FOR ‪#‎CleanChai‬: 

Organic Foods : Perceptions and Buying Behaviour

CERC has taken up a project to study consumer perceptions and buying behaviour with regard to organic foods (grown without using synthetic pesticides and fertiliser), advocate relevant food laws and regulations for them, including proper labelling, and raise consumer awareness about quality and safety issues.

This survey is part of the project and will provide valuable insight into consumer behavior regarding organic food within the Indian context.

In India, organic foods are marked with the \’India Organic\’ certification mark issued by certification agencies accredited under the National Programme for Organic Production (NPOP). Most of the organic food companies in India voluntarily opt for this certification, though it is not mandatory for domestic sales.

Due to lack of effective quality standards and rules on labelling and certification of organic foods, the Indian market is flooded with uncertified products.

May we request your cooperation in this study. Kindly send your responses to the questions in the link (https://www.surveymonkey.com/s/V8NKGDN). We will be happy to have your views, comments, and suggestions even beyond the questions listed by us.

Your responses will help us understand the current scenario and influence the recommendations made to Ministry regarding safety and certification of organic foods. As the survey has to be completed in a very short time, may we please expect your response at the earliest, preferably by 30 August 2014.

CERC appreciates your time and cooperation. Your feedback will be very valuable for proposing effective regulations for organic foods.

Pritee Shah
Chief General Manager

Seminar on ‘Investment Management and Investor Grievance Redressal’

Seminar on
‘Investment Management and Investor Grievance Redressal’
on 20th August at 5.00 pm at Walchand Hirachand Hall, IMC, Mumbai

The IMC’s Capital Market Committee has organised a seminar on ‘Investment Management and Investor Grievance Redressal’ on 20th August from 5.00 pm at Walchand Hirachand Hall IMC, Mumbai, Mumbai. This seminar will focus on two important issues i.e. Investment Management and Investor Grievance Redressal issues.

Investment Management
Any investment decision requires professional investment management advise, asset allocation at various securities shares, bonds and other securities/assets in order to meet specified investment goals for the benefit of the investors. Investors may be institutions insurance companies, pension funds, corporations etc. or private investors. It is always advisable to seek guidance from professional Investment Management that helps you understand and control risks. This session will be addressed by Mr. Mehrab Irani, General Manager – Investments, Tata Investment Corporation Limited.

Investor Grievance Redressal
Investors come to the markets to make money on their investments. However due to carelessness and lack of knowledge get into various problems wherein their capita gets stuck due to systemic problems. Mrs. Deena Mehta will speak on precautions to be taken for keeping your investments secure. Mrs. Mehta will also guide you on legal remedies available within the securities market frame work for addressing various queries. Mr. T. Pandian, Registrar of Companies (ROC) will also share the session and guide investors on steps taken by ROC to protect the interest of investors.

There are no registration charges. Registration is compulsory. To register please email following details to priyanka@imcnet.org:

Email ID:
Phone No:

With regards,

Arvind Pradhan
Director General

Newsletter Consumer Alert August – 2014

Greetings from CERC.
We bring to you the August issue of our monthly e-magazine, Consumer Alert. We were happy to have the Ministry of Consumer Affairs officials visit CERC in late June and express their support for our organisation. This time, our product Test Report is on Packaged Soup which may not be as healthy as claimed to be. In Tips we tell you how to save at restaurants. We bring you a feature called Behind the Brands that tells you how the company that makes your favourite brand fares on social and environmental issues.

We await your valuable feedback. Do write in mentioning the city you reside in.

Happy reading!

With best wishes
Team Alert


10 Digital Solutions to Make India the Best-Governed Nation

A 10-point digital roadmap for Mr Narendra Modi, that protects our assets, ensures that the right projects are undertaken, and delivers justice, equality, and liberty for all

Prime Minister Narendra Modi has inherited an India with major challenges: an economy that fails to distribute the needs but pushes the wants; an environment that is being irreversibly stripped off; a hassle-filled life where red tape, fraud, corruption and indifference are ever increasing; failed land-use management is destroying India’s forests, mountains, rivers, streams, and farms, and at the same time flooding its courts with disputes. Over and above all this, it is almost impossible to make the right projects happen in the right place at the right time wasting thousands of crores of tax-payers’ money

To remove all these ills, Mr Modi has to redesign the way governance works. What should he do to redesign governance quickly? Here is a roadmap that focuses on the need to protect the assets of the country, and to ensure that the right projects are being undertaken, where no one is denied benefits, where justice, equality, and liberty are within reach, the future scenarios are shared, and democracy is not a distant dream.

Click Here for the full details

Sold goods can always be returned

PUSH FOR CONSUMER RIGHTS – Sold goods can always be returned: Forum

The state consumer commission on Wednesday ruled in favour of a man who took on a clothing showroom for forcing on its customers the illegal condition that “goods once sold cannot be returned or exchanged”.

Many people were unaware of the letter issued by the department of consumer affairs in Delhi in December 22, 1999, prohibiting printing the condition that “goods once sold will not be taken back“ on receipts.
“Hopefully through such state commission orders, people who have similar issues will be aware of their rights. Such illegal practices need to be curbed,“ Lonke said. “I have spent more on fighting this complaint than the compensation awarded. But I am happy with the positive outcome.“

Lonke also cited a Pune district forum order of May 30, 2012, in which a clothing store was directed to refund Rs 240, along with Rs 1,000 compensation, to a woman who wanted to return a pair of leggings that did not fit her.
The forum had observed that printing such a non-return policy on the bill amounted to unfair trade practice.

Click Here for more details


Those who buy shares as an investment are consumers

Since shares are “traded”, consumer fora treat this matter as a commercial dispute, which is not maintainable. In a recent judgment, the national commission has differentiated between trading in shares and purchase of shares as an investment, and ruled that an applicant for shares is a consumer.

In its order dated April 1, 2014 delivered by Justice V B Gupta for the bench, along with Suresh Chandra, the national commission differentiated between trading in shares and allotment of shares. An applicant who applies for shares would stand on a different footing from one who trades in shares for commercial purpose.

Since Apritha has applied for allotment, she would be a consumer and was entitled to approach the consumer fora.

The national commission held that deficiency on the part of the company was evident from the board resolution and the agreement. Accordingly, the revision petition was dismissed and the order of the state commission in Arpitha’s favour was confirmed. It also imposed a fine of Rs 10,000 on the company to be paid to legal aid.

Conclusion: Those who trade in shares are not consumers, but those who buy shares as an investment are consumers.

Courtesy : Jehangir Gai

For more details, Click Here

3 Kinds of ‘Tenants’ and their rights

3 Kinds of ‘Tenants’ and their rights

What are the rights of statutory tenant, lessee and licensee?

Letting out premises is a sensitive issue. Both landlords and tenants turn hawkish in any discussion on this. The battle of owners versus occupiers would turn less hostile if each understood their limits, claiming only that which is rightfully theirs. There can be roughly three kinds of occupation – statutory tenant, lessee and licensee. Described below are the rights of each of them.


DIVYA B MALCOLM 28/07/2014 03:20 PM  http://www.moneylife.in/article.print_edition.php?id=38233

Take Public Grievances Online

Conscious citizens have been empowered by online grievance platforms. Use them!

Alot of things are wrong with our roads. We grumble about it and then move on, because ‘things will never change’. That’s not correct anymore. And the reason for this is simple—two of the three priority areas for the present government are: public grievances and Centre-state relationships. Both of these, in turn, impact us as owners and operators of motor vehicles in India. I am narrating personal experiences over the past few weeks.

Click Here for the full story

Make my trip ??

Consumers, beware of MakeMyTrip.Com. Complaints against the company are on the rise. The company does not even bother to respond to grievances routed through the Minstry of Tourism, Government of India, as is evident from the scanned copy of the letter hereto. As a consumer activist, having received the National Youth Award for Consumer Protection, I feel it is my duty to alert consumers to the uncaring attitude of the company.


Get every new post delivered to your Inbox.

Join 300 other followers