Consumer Education and Research Centre (CERC)

Consumer Education and Research Centre is the leading consumer rights organisation in India. CERC is a non profit, non government body, dedicated to the protection and promotion of consumer interests through active use of research, media, law, advocacy and information dissemination. CERC does not belong to any political party, nor does it subscribe to any political ideology.

 

CERC is recognised as a research institute by the Government of India and as a consumer organisation by the Government of Gujarat. The United Nations has recognised CERC as one of the approved non government organisations.

CERC’s goals

  • Ensure total consumer safety against unsafe products and services through education, research, awareness campaign and dissemination of the findings of the comparative testing of consumer products and product information.
  • Establish transparency and accountability of business and industry, including utility services and the public sector;
  • Resolve individual complaints;
  • Protect the environment
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