Consumer Protection Act, 2019 notified with effect from 20 July, 2020

The main features of The Consumer Protection Act, 2019 are as follows:-

1. District forum is renamed as District Commission

2. The Opposite Party needs to deposit 50% of the amount ordered by District Commission before filing appeal before State Commission, earlier the ceiling was of maximum of Rs. 25,000/-, which has been removed.

3. The limitation period for filing of appeal to State Commission is increased from 30 days to 45 days, while retaining power to condone the delay.

4. State Commission shall have a minimum of 1 President and 4 Members

5. The original pecuniary jurisdiction of District Commission shall be uptil Rs. 1 Crore, State Commission from 1 Cr – 10 Cr. And NCDRC to be more than Rs. 10 crore

6. Now complainant can also institute the complaint within the territorial jurisdiction of the Commission where the complainant resides or personally works for gain besides what was provided earlier

7. Section 49(2) and 59(2) of the new act gives power to the State Commission and NCDRC respectively to declare any terms of contract, which is unfair to any consumer, to be null and void.

8. A second appeal to NCDRC has been provided U/s 51(3) if there is a substantial question of law involved in the matter

9. Power of revision can still be exercised by NCDRC U/s 58(1)(b) and by State commission under 47(1)(b) of the Act.

10. Power of review has been conferred to District Commission, State Commission and NCDRC U/s 40, 50 and 60 of the Act respectively

11. NCDRC can hear appeals against the order of Central Authority by virtue of Section 58 of the Act

12. Period of limitation in filing of complaint remains 2 years with a provision for condonation of delay power U/s 69 of the Act

13. Section 70 provides for administrative control of State Commission over District Commission and that of NCDRC over State Commission. It inter alia provides for investigation into any allegations against the President and members of a State Commission / District Commission and submitting inquiry report to the State Government concerned along with copy endorsed to the Central Government for necessary action

14. Section 71 confers power of execution as provided Under Order XXI, The Code of Civil Procedure, 1908 with such limitation as provided in the section

15. Mediation is given statutory status by way of introduction of Section 74 in the new Act

16. A product liability action may be brought by a complainant against a product manufacturer or a product service provider or a product seller, as the case may be, for any harm caused to him on account of a defective product.

17. Chapter III of the Act provides for creation of Central Authority to regulate matters relating to violation of rights of consumers, unfair trade practices and false or misleading advertisements which are prejudicial to the interests of public and consumers and to promote, protect and enforce the rights of consumers as a class

18. The Central Authority shall have an Investigation Wing headed by a Director General for the purpose of conducting inquiry or investigation under this Act as may be directed by the Central Authority

19. The Act of 2019 has come into effect w.e.f. 9.8.19 and old Act of 1986 stands repealed, subject to section 1(3) of the New Act.

20. Rules regarding appointment, conditions of service etc. of the Members are to be notified soon.

*The list is not exhaustive and the above is just a bird’s eye view only of the new Act. For more / exact details kindly refer to the notification dated 9.8.19 notifying the Act.

Consumer Protection Act, 2019 notification

Advertisement

Banking on legislation

The ‘bail-in’ clause, in a draft bill, would change the relationship between the customer and the bank

The recapitalisation of public sector banks (PSBs) through bailouts, be they as budgetary allocation or some sort of bond issue, has evoked much discussion. The Insolvency and Bankruptcy Code is cited as adequate punishment for defaulting borrower companies. However, under the code, the resolution process has brought little succour to banks as the recovery rate from defaulting companies has so far been merely 15-20% of the original amount lent. Meanwhile, there is no attempt so far by the Reserve Bank of India (RBI) to issue guidance to PSBs to blacklist these entities from getting further loans or prevent their managements from retaining a majority equity stake during the resolution process as penalty for the huge haircuts being taken by banks.

The result is that banks have been continually reporting losses in each successive quarter. Six PSBs have already been placed under prompt corrective action by the RBI. Even the State Bank of India was still stuck with non-performing assets worth ₹1,88,068 crore as on June 2017.

Deposits are at risk

According to the Financial Stability Board (FSB) Peer Review Report August 2016, 63% of the financial investments ordinary Indians make are within the banking system; PSBs account for 63% of the market share while private banks control 18%. Given the shaky financial condition of most public banks, deposits in these banks are very much at risk. In the best case scenario, there could be a government bailout. Other possibilities are the transfer of their assets and liabilities to a bridge service provider, a merger with an existing bank, or even liquidation. But none of these options guarantees safety of customer money.

What adds to the disquiet is the Financial Resolution and Deposit Insurance (FRDI) Bill, 2017 that was referred to a joint parliamentary committee this August after cabinet approval. This covers bankruptcy of businesses such as banks and insurance. Financial resolution includes solutions for banks facing ‘material’ or ‘imminent’ risk to viability depending on their capital and asset worth.

This Bill also introduces the provision for a “bail-in”, whose purpose is to provide capital to absorb the losses of a bank and ensure its survival. Here, survival does not mean safety of depositors’ money, but restoration of capital of the bank. The bail-in empowers the proposed Resolution Corporation to cancel a liability owed by the bank or change the form of an existing liability to another security.

All of us are aware that money in a savings or fixed deposit account is a liability owed by the bank to its customer. The bank promises to repay the money when demanded by the customer. Since the customer has not taken any security from the bank when handing over his money, legally, the customer is an unsecured creditor of the bank. With a ‘bail-in’, the bank simply refuses repayment of a customer’s money or instead issues securities such as preference shares (with no guarantee of fixed dividends) to a customer. This is in lieu of his deposits which are then used for recapitalisation of the bank.

The only money owed to depositors that cannot be bailed-in is the amount covered by deposit insurance. The Deposit Insurance and Credit Guarantee Corporation Act, 1961 which insured deposits worth one lakh for each depositor has been repealed by the cabinet. The FRDI Bill further empowers the Resolution Corporation to decide the amount insured for each depositor. Thus, it is possible that the insured amounts will not only vary for customers in different banks, but may also be different for different customers of the same bank.

No longer safe

The ‘bail-in’ clause changes the nature of relationship between the customer and the bank. It would mean that money is no longer safe in a bank. An account would lose its sovereign guarantee and instead become an investment. Putting away money in a bank would be akin to buying shares of a company or units of a mutual fund. The customer would need to monitor the level of toxicity of his bank with respect to its losses and accordingly keep switching bank accounts.

The banking saga has all the ingredients of a full-fledged Shakespearean tragedy. Out of the three protagonists, the government as the majority shareholder and the corporate borrower are wearing their victimhood as a badge of honour. Whereas, the real victim, the customer, is the unsung hero coerced into parting with his money.

The reality is that without customer deposits, a bank cannot carry on its business. It has to be understood that banking business is not the same as any other business. A bank customer cannot be treated on a par with an unsecured creditor of a regular business. The customer is not privy to the lending decisions in a bank unlike any vendor or investor dealing with a company. Hence the rules for bankruptcy of a regular business cannot be applied to bank failures. For the sake of justice and fairness to its citizens, the government must take a stand and defy the FSB’s diktat on the ‘bail-in’ clause.

by Meera Nangia who is Associate Professor in Commerce, University of Delhi

 

https://www.thehindu.com/opinion/op-ed/banking-on-legislation/article20005363.ece

Forfeiture of Booking Amount is not allowed

MahaRera Appellate Tribunal order dt 29 June 2020 holding that forfeiture of booking amount is bad as the customers are forced to sign on one sided clauses. Relying on SC judgement in Pioneer Land and Infrastructure Vs. Govindan Raghavan in Civil Appeal No.72238 of 2O78 decided on 2nd April 2019 by Supreme Court, directions to refund the booking amount of Rs.6.95 lacs towards 5 % flat value

This judgement now mandates that one sided clauses used to forfeit booking amounts will not be upheld by courts… Presumption of unfair negotiation and one sided clauses…

Another pro consumer and testing time for developers….

Click Here for the judgement -21466 OF 2019 

Speech of India’s greatest lawyer Nani Palkhivala on Emergency

Nani Palkhivala is said to be one of the greatest lawyers, best CEOs, crusader for citizen’s rights, greatest orators and the one who got Supreme Court accept Basic Structure Doctrine (imposing limits on lawmakers on amending Constitution). Also known to be the best Law/ Finance Minister India never had.

Mitron app removed from Google Play store

Please delete the app from your phone

Mitron app — the popular Indian alternative for TikTok — has been removed from Google Play store. The app had over 5 million downloads. As of now, neither Google nor Mitron has revealed details about the removal of the application from the Play store.

Mitron app — the popular Indian alternative for TikTok — has been removed from Google Play store on Tuesday. The app had over 5 million downloads. As of now, neither Google nor Mitron has revealed details about the removal of the application from the Play store. However, chances are strong that the app has been taken down due to the security issues that indianexpress.com and other media houses reported earlier this week.

If you have the Mitron app already downloaded on your phone you will still able to use it but we suggest you don’t as the app comes with several vulnerabilities as we reported earlier. Mitron app has been in the news for all the wrong reasons of late. The app owner Shibank Agarwal, a student of IIT Roorkee, bought the source code of the app from a Pakistani coding company Qboxus and rebranded the app as Mitron and launched in India. Before officially launching the app in India Agarwal and his team ‘t even customise the coding or change the privacy policy.

Irfan Sheikh of Qboxus from Lahore confirmed to indianexpress.com that Agarwal did reach out to the company buy the source code of TicTic and launch as Mitron in India. He also accepted the fact that “Mitron app has privacy issues because the app developer has not uploaded the privacy policy.” Sheikh, however, said that the company does not encourage their buyers to just put it out there for public use as it as it is.

READ full report here | Mitron app is risky to use, says cyber security expert

Satyajit Sinha, cybersecurity researcher at Counterpoint told indianexpress.com: “It’s risky to use Mitron app given it doesn’t have any additional firewall or software security on top of the source code. The privacy policy is weak and that can put user data at risk in the long run.”

If you have Mitron app installed on your phone we highly recommend uninstalling the app right away and not use it. We checked the Mitron app and found there’s no way you can delete your account from the app. Users can either log out of the app or simply uninstall it. The settings menu is also missing on the app now.

We also recommend you to beware of all the clones of Mitron available on Google Play store. You must always check the developer first before installing an app on your smartphone.

https://indianexpress.com/article/technology/tech-news-technology/mitron-app-removed-google-play-store-how-to-delete-6438736/

PMO: PM Cares Fund Does Not Come Under RTI Act | Faye D’Souza

Fresh controversy after PMO rejected the RTI filed to know about the donation in the PM cares fund and what the money is being used for. The PMO said that the PM CARES fund is not a public authority hence it doesn’t come under the ambit of the RTI act.

Guest : Shailesh Gandhi, RTI Activist Javed Ansari, Senior Journalist Kailash Vasudev, Senior Advocate, SC

 

U.S. Consulate General announces the Notice of Funding Opportunity (NOFOs)

 

Please find below the links of Notice of Funding Opportunity (NOFOs) uploaded on grants.gov.  Grants related queries may be addressed to MumbaiGrants@state.gov

  1. M-NOFO-20-100       Workshops to promote interfaith dialogue on college campuses                                   

https://www.grants.gov/web/grants/view-opportunity.html?oppId=325606

 

  1. M-NOFO-20-101        Workshops to Support TIP Law Enforcement

https://www.grants.gov/web/grants/view-opportunity.html?oppId=325637

  1. M-NOFO-20-102        The Road from the Indo-Pacific Business Forum Speakers Series

https://www.grants.gov/web/grants/view-opportunity.html?oppId=325639

 

  1. M-NOFO-20-103    —  Stopping the Spread of Disinformation – Training Emerging Journalists

https://www.grants.gov/web/grants/view-opportunity.html?oppId=325764

 

Regards,

U.S. Consulate General Mumbai

Public Affairs Section

 

**********************************

U.S. Consulate General, Mumbai

C-49, G Block, Bandra Kurla Complex

Bandra East

Mumbai 400 051, INDIA
Phone: 91-22-26724000

Fax: 91-22-26724421

Email: mumbaipublicaffairs@state.gov

Website: https://in.usembassy.gov/embassy-consulates/mumbai/

Facebook: www.facebook.com/Mumbai.usconsulate

 

This email is unclassified based on the definitions provided in E.O. 13526

 

 

Evacuation of stranded Indian Nationals from Foreign Countries

If anyone has relatives abroad who need to return to India this is air India flights schedule

Click Here for the Flight Plans

===================================================================

Indian nationals stranded in Australia due to COVID19 and with compelling needs to travel to India are advised to register themselves and submit required details in the following link

https://www.cgisydney.gov.in/

Registration closes 10th May

Those nationals who have individually contacted the Mission/Posts earlier for assistance are also requested to register themselves using the above link.

It may be noted that the purpose of the exercise is only to collect details for planning purposes and no decision has been taken yet regarding the operation of any flights from Australia to India. As and when a decision is taken by the Government of India in this regard, the Consulate will make an announcement on its website and its social media accounts.

Zerick Dastur – WEBINAR : RED ZONE FOR CONTRACTS

COMMERCIAL CONTRACTS AND CHALLENGES ARISING FROM THE COVID 19 PANDEMIC

 

On 07th May 2020 at 6.30 pm – By ADVOCATE MR. ZERICK DASTUR

Click Here to join https://zoom.us/j/8487251418
In association with Consumer Resources & ON-LYNE

The unprecedented situation in view of the pandemic and the consequent lockdown imposed by the Government of India has impacted the performance of many commercial contracts and posed a number of questions on the rights and obligations of the parties to a contract. The webinar will address the following topics :

1. Force Majeure and Frustration of Contract – Recognizing your contractual rights, Risk Assessment and Risk Management.

2. “Once bitten twice shy” – The approach to adopt while entering into future contracts.

3. Analyzing the present legal scenario, the views adopted by Indian Courts and the recent measures undertaken by the Government across various sectors.

4. Position on employee payments during lockdown.

5. Q&A

 

================================

Zerick Dastur practices in the field of Court litigation, Dispute Resolution, Arbitration and securities Law. Zerick is a triple Gold Medalist from Mumbai University. Zerick’s practice covers diverse areas of Corporate, Commercial and Regulatory disputes. Zerick is representing a number of clients in the manufacturing, engineering, Port , Infrastructure and Mining Sectors. Zerick has represented clients in domestic and international, commercial arbitration matters. Zerick’s practice involves representing clients before various Courts like the Supreme Court, High Courts, Statutory Tribunals and Regulators including the Securities Appellate Tribunal, the Securities and Exchange Board of India, the NCLT, CCI etc. Zerick was a former Partner at the Law Firm, J. Sagar Associates.
He has been involved in a number of matters involving issues of Constitution Law, contract law and arbitrations. Zerick writes for various national newspapers and publications on Corporate, Commercial and Competition Law. He is a regular speaker at events organised by Economic Times,  VC Circle, Indian Merchant Chambers, Corporate Knowledge Foundation and the World Zoroastrian Chamber of Commerce.
He is a Member of the Law Committee of Indian Merchant Chambers