NCH is a project of the Union Ministry of Consumer Affairs operates under the Centre for Consumer Studies at Indian Institute Of Public Administration from The Project recognizes the need of consumers for a Telephone Helpline to deal with multitude of problems arising in their day-to-day dealings with business and service providers.
NCH provides a National Toll Free No–1800-11-4000. SMS can also be sent to +918130009809 (charges apply) mentioning the name and city .
A consumer can call to seek information, advice or guidance for his queries and complaints.
National Consumer Helpline supports consumers by:
– Providing information related to Companies and Regulatory Authorities.
– Facilitating consumers in filing complaints against defaulting Service Providers
– Empowering consumers to use available Consumer Grievances Redressal
Mechanisms, Educating Consumers about their Rights and Responsibilities.
” A Nation of awakened, empowered and responsible consumers and socially and legally responsible Corporations.”
“To provide telephonic advice, information and guidance to empower Indian consumers and persuade businesses to reorient their policy and management systems to address consumer concerns and grievances adopting world class standards.”
When you buy goods and services you are protected by the law – the Consumer Protection Act of 1986.
6 Consumer Rights – Protection for the Consumer...
A division bench of the Bombay High Court has held that the right of succession overrides the rights of a nominee. The bench of Justices AS Oka and AA Sayed have held that the rights of the successors prevail over that of the nominee of a holder of shares or securities appointed under Section 109A of Companies Act, 1953….
Read more and the full judgement at: http://www.livelaw.in/nomination-cannot-override-law-succession-holds-bombay-hc/#.WP96DUHcj5U.whatsapp
Should citizens be expected to read the fine print every time the prime minister makes a public promise?
The Indian government’s top legal officer told the Supreme Court on Tuesday that Prime Minister Narendra Modi’s promises made in an address to the nation don’t matter if his government doesn’t stick to them in the legal notification that follows. The court was questioning the government’s decision to close the window allowing all people to swap older Rs 500 and Rs 1,000 notes in the aftermath of Modi’s demonetisation announcement on November 8, 2016.
“If the PM has made the announcement in television that deposit can be done till March-end next year  but subsequent law says one can’t do so, the law will prevail but not PM’s statement,” said attorney general Mukul Rohatgi in court, according to LiveLaw.in.
Modi, in his November 8 announcement, said that everyone would be free to deposit their old notes in local banks until December 30, 2016. Following this, those who are not able to deposit their old notes for whatever reason “can go to specified offices of the Reserve Bank of India up to 31st March 2017”.
When the government issued an ordinance, however, it prohibited most Indians from being able to deposit their older notes after December 30. The only people permitted to still do so until March 31 are Non-Resident Indians and citizens who were abroad between November 8 and December 30, 2016.
This left a number of people in the lurch, prompting the filing of several Public Interest Litigation suits asking how the government could go back on its decision after the prime minister promised the window would remain open. The Supreme Court has now given the government until April 11 to submit a detailed explanation of why it decided to shut the note-swap window ahead of time.
Click Here for the full story from Scroll.in
I have told them to confirm in writing and have told them that till my mobile is started again I will continue claiming Rs. 2,000/- per day compensation. I challenge them to provide documentary evidence how porting request is treated as termination request.
Anil Ambani, you may be a big man. But don’t forget you are not above law. I understand that some of your senior team members are behind bars for some wrongful acts of some company of yours. I challenge you to specify in public to clarify what u r achieving by haressing customers who wish to port their number? I understand hundreds if not thousands of customers are complaining of portability issues.
I am reserving my right to purchase one share of your company and question the management in the Annual General Body Meeting of your company in front of all shareholders of the company the haressment caused to mobile users with statistical details of portability requests.
Friends my personal view is whenever we face a problem irrespective of the high and mighty person he may be ( this suggestion is not just against Anil Ambanis Reliance group but all products purchased as consumers from different industrialist, manufacturers) we should post it on social media which is a very powerful tool. You may be haressed but at least you will get satisfaction of warning others of the malpractice / deficiency of service provided by company. I will for the next one month guide free of charge consumers in person who have suffered at the hands of mobile company.
Gone are the days when consumers were considered weak. I feel some corporates commit wrongful acts with the help of battalion of persons. Be it tax evasion etc. Tax evasion of shell companies, vodaphone tax demands etc are just a tip of the ice berg. So much is spoken about 3G, 4G, but nothing is spoken of earlier years when in my view mobile companies have literally looted government of its resources. Similarly in my view oil (from sea )as of date is commercially looted of the government by powerful industrialists.
As far as mobile companies are concerned I thave a strong feeling that they evade stamp duty on franchise agreement. As a soldier of consumer movement I will take up this fight to the best of my ability with authorities to levy stamp duty on franchise agreements. Best of luck Anil Ambani and one free advice to you to recheck if you have paid proper stamp duty on all your franchise agreements since formation of Reliance group. The penalty for evasion of stamp duty in Maharashtra is 2% per month for the period of default. Maximum penalty is 400%. I appeal to government authorities particularly stamp authorities all over India to recheck if proper stamp duty is levied on franchise agreements executed by all persons all over India.
Friends I will appreciate if u share your views as regards haressment by mobile companies, other manufacturers, service providers. It may be a service for some unknown friend, sitting somewhere cutting across continents but reading such posts.
Wish me goodluck friends in my fight against the high and mighty.
Mumbai, 3rd April, 2017:
Unknown to most Mumbaikars, BMC issued a circular last month giving notice that the Capital Valuation for the forthcoming years has been completed for fixing up property tax applicable to property owners and that “they will be available for inspection at the office of the Asstt. Assessor and Collector in the respective wards… between 23rd March 2017 to 13th April 2017.” It added that “complaints against the Capital Values… must be made in writing by the property owners themselves or by the persons duly authorized by them under a power of attorney.”
BMC’s notice may be downloaded from this link: http://bit.ly/MCGM-Notice-23-3-2017
Sometimes, the assessment department makes mistakes in fixing the capital value, which results in huge disputed dues. If the window of opportunity given under the circular is not promptly availed, then property owners such as housing societies are left with the costly option of going to small causes court against excessive billing.
It is quite easy to verify the capital valuation from BMC’s website (https://prcvs.mcgm.gov.in/ ), by entering the Property Tax Account Number and other details. However, it is difficult to draft a proper complaint in case of mistakes in capital valuation are discovered. To assist Cooperative Housing Societies in exercising this right, Andheri-based NGO Maharashtra Societies Welfare Association (MSWA) has created a downloadable format with the help of Property Tax Department insiders.
Download the complaint format from:
In case, the capital valuation of their property is excessive, office-bearers of housing societies may download this useful format, fill it up and submit it before 13th April 2017.
CA Ramesh Prabhu, chairman of MSWA, remarked, “It is unfair that only three weeks time is given to citizens for verifying the new capital valuations, on the basis of which lakhs of rupees are charged to more than 30,000 cooperative housing societies and other property owners. Butwe will do whatever we can to facilitate citizens of Mumbai to respond to this circular,” he said. Mr Prabhu appealed to office-bearers of housing societies to take the circular seriously, as the impact of wrong valuation be lakhs of rupees.
Housing societies may contact MSWA’s helpline number 022-42551414 and also Whatsapp no. 70455 99702. MSWA Members will receive free-of-charge assistance in assessment of valuation, submission of this complaint and follow-up.