Malpractices adopted by flight carriersPosted: June 27, 2013
CERC exposes malpractices adopted by flight carriers
Passengers burdened with wacky charges
Ahmedabad, 25th May, 2013
Flying high is going to cost more now, with all the leading airlines reducing their luggage capacity and adopting policy of charging extra for preferable seats. Consumer Education Research Centre(CERC), a member of Consumer International, is an active organization incessantly working for the cause of the consumers and addressing their grievances have approached Civil Aviation Minister about the severe malpractices adopted by airlines companies for burdening the passengers with their wacky charges without the approval of regulatory bodies.
Recently CERC with its various research modules has noticed that general public is being exploited by various Airlines who increase airfare as per their whims & fancies without taking approval from AERA. Recently Jet Airways and other Airlines have reduced Luggage capacity from 20 kg to 15 kg without taking any approval from Regulatory Body and without any public hearing. These Airlines have also decided to impose an additional charge Rs. 250 per Kg for any extra weight thus escalating the saddle on the fliers. Some other Private Airlines have introduced charges for preferential seats, thereby negating all procedure for filing petition before AERA (Airports Economic Regulatory Authority) prior to imposing such charges. Airlines are also charging Rs. 100 per seat by the choice of the passengers. In other words Passengers are being exploited by various Airlines and the Regulatory Body should execute some stern action against these malpractices adopted by airlines. Passengers are shelling bulk amount for air travel and the airlines are now additionally imposing payment burden even in matter of seats and luggage.
The congestion charges collected from passengers is also illegal and Airlines are violating regulations by exploiting civilians to increase their profits by tumbling charges for various basic facilities provided to the passengers. With so much of air traffic clogging due to – non availability of landing track, the aircraft unnecessarily keep flying which consumes expensive fuel thus further adding to the financial burden of passengers. In its letter to the Civil aviation minister, CERC opposes such decision of airlines of excising extra charges from passengers and has also requested concerned authorities to take appropriate action against them.
For further information please contact:
K.K. BajajCGM (Hon) – CERS – AHMEDABAD
Email : firstname.lastname@example.org