Date: 12 /11/2015
Time: Around 2:30 pm
Place: Lokamanya Tilik Terminal
A ticket distributing staff is accused of counting her cash during the ticket distribution time. When passengers asked her for tickets and suggest her to count cash later when she is free, the situation escalated and arguments started.
Navdeep Bihani did this recording of the situation and uploaded it in his FaceBook timeline.
She later said she would not give ticket and ask police to intervene and take away mobile.
It is common to have rush at the ticket counters, however both the passengers and officials need to be patient for the smoother operations. We request passengers to follow Q-system and not push the working staff at railways. And we further request Indian Railway to give sensitization training to the staff and have right infrastructure in place.