1.0 How does Complaints-India Work? 

• Complaints-India is Free Consumer Assistance Website.
• We need to appreciate the fact that in India consumer satisfaction is of least priority to suppliers and service providers. Consumers are forced to follow up and beg to get work done for which they have already paid. Govt. agencies are no better.

Complaints India takes up website users complaint with the concerned company/agency

if its email Id is given

. If email ID is not given,

if our database has existing mail id we will forward 

to that mail Id with specific note explaining

why your complaint is to be redressed.

• Complaints India helps to publish complaints for potential future customers of Company to view. This will be a deterrent to companies who wish to project good image so that their brand value is not impacted.
• Other Parties against whom complaint is submitted, is requested by Complaints-India, by mail to post their response to Complaint. If they respond, its published below the respective Complaint and a copy is sent to the website user to review.
• Most of the time, if specific details of the complaint with reference numbers etc are given Companies will respond.
• Users may republish their Complaints. Submit a Complaint Now!