Reliance Life’s murky business alliances and practices

Moneylife » Reliance Life’s murky business alliances and practices

Multi level marketing, business from unlicensed entities, dubious corporate agents, licensed advisor signatures forged, foreign tour packages, huge payments for contests, lead generation agreement violation, excessive payments for dissemination of information and much more in IRDA order

Reliance Life Insurance Company (Reliance Life) is facing the heat from Insurance Regulatory and Development Authority (IRDA) for several violations leading to Rs1.77 crore penalty. IRDA order has 47 charges along with decision on each one, but there is no mention about the glaring corporate agent AB Capital fraud selling of policies with “interest free loan of 10 times premium”. IRDA did come up with charges which showcase Reliance Life’s murky business alliances, payouts and dubious business practices. IRDA order shows serious lapses in Reliance Life and hence the insurer cannot claim to be a victim of fraudulent selling.

Moneylife has consistently maintained that insurance policies are logged by valid entities and hence insurer needs to trace the relation between fraudulent sellers and the valid entity logging the sale.

Here are highlights of IRDA order:

Multi level marketing and unlicensed entities: Business is sourced from unlicensed entities through Multi Level Marketing (MLM) and was logged into the code of licensed entities. Business was procured by forged signatures/without signatures at the space specified in the agents confidential report column. There are instances wherein signature of IRDA licensed advisor specified persons is either forged or not available. There are cases of business being sourced through unlicensed entities but booked under broker code of Net ambit Insurance Broking India Ltd.

Life Insurer is associated with V-Care Life involved in MLM and is getting business logged in the name of some of the agents. It was also observed that some of the Channel Development Associates (CDAs) are indulging in MLM through the agents mapped to them and no systems are in place to verify the details of agents that sourced the proposals. Mutyala Getwin Online Marketing Private Limited is doing insurance business in multilevel marketing model.

Leads obtained and payments are made to the various corporate agents based on agreements and in the process unlicensed entities solicited insurance business was logged into various code numbers of ‘Reliance Third Party Distribution Channel’ which is one of the new business verticals of the insurer.

Corporate agent Pinnacle Insurance Agency is engaged in MLM activities. They offer high value gifts to its distributors and the criteria for award winning are also published on their website. Corporate agent admitted to involvement of two of its employees in the multi level marketing activities. IRDA observed that the life insurer has failed to monitor the activities of the corporate agent. This is considered as a serious lapse and hence Reliance Life is told to investigate into the manner in which the corporate agent is soliciting the insurance business and submit actions initiated within 30 days from the date of the order.

Reliance Life’s drive against fraud callers – Will it take action against its corporate agent AB Capital?

Is Reliance Life’s corporate agent AB Capital involved in fraudulent “interest-free loan” offers? Will Reliance or the regulators initiate action?

Contests and foreign tour packages: Extra payouts were made towards contests, apart from commission, to some individual agents. Instances are noticed where payments other than eligible commission/ brokerage were made to corporate agents and brokers in the name of contests and other related activities. Further expenses towards foreign tour packages were also incurred, Rs71 lakh during 2010-11 and Rs1.03 crore during 2011-12, on some of the brokers and corporate agents. During 2010-11, huge payments of Rs12.82 crore were made towards “Referral Fees –Contests” against referral fee of Rs1.27 crore.

Lead generation agreement violation: An amount of Rs168.70 crores during 2010-11 and Rs45.21 crores during 2011- 12 (up to Dec 2011) were paid to various entities towards marketing and publicity. Significant amounts were paid to various entities towards “Marketing Activities”, “Dissemination of information” and “Generation of Leads” during the years 2010-11 and 2011-12. Dissemination charges of Rs74.89 crores were paid to about 641 entities during 2010-11and Rs35.31 crores to about 131 entities during 2011-12 (up to December 2011). Service Agreements entered revealed that these entities were engaged for lead generation and dissemination of information. IRDA order states that entering into service level agreements and making payments for lead generation and dissemination of information is not permitted even before IRDA (Sharing of Database) Regulations, 2010. Only Banks were allowed to be entered into referral agreements. Payment of significant monies for an unskilled job of distribution of publicity material under the guise of ‘Dissemination of Information’ is questionable.

Advertisements violation: In respect of product Reliance Premier Life, instances (Unique Ad id No: Mktg/sales pitch/version 1.0/August 2009, Mktg/poster/version 1.0/August 2009 and Mktg/hoarding/version 1.0/August 2009) were found where Advertisements filed with IRDA are different from that were issued to the public.

The advertisements bearing numbers Mktg/RTSIAP – Brochure/ version1.0/ November 2009, Mktg/RTSIAP-Brochure/version 1.1/April 2010 were not filed with the authority and are also not appearing in the advertisement register.

Anantha NarayananSivaraman Anant Narayan

RAJ PRADHAN | 17/04/2014 06:09 PM

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http://www.moneylife.in/article/reliance-lifes-murky-business-alliances-and-practices/37096.html

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Tatas spent Rs 1k cr on CSR activities in FY14

Tatas spent Rs 1k cr on CSR activities in FY14
Reeba Zachariah &Namrata Singh

ePaper, The Times of India, Bombay, Tuesday, July 16 2014, Page 23:
In what could be the highest CSR spend by an Indian conglomerate,theTata Group spent Rs 1,000 crore on Corporate Social Responsibility (CSR) in 2013-14. If one were to exclude the salt-to-software enterprise’s philanthropic trusts,theTata Group companies spent Rs 660 crore on CSR in the just ended fiscal. The diversified Indian multinational’s CSR spend was well above 2% of its net profit, a minimum requirement for an Indian company under the Companies Act.A significant amount of the total CSR spend by theTata Group has gone into skill development, health and education, withTata Steel emerging as the biggest spender within the group. Among other Indian conglomerates, the $40-billion AdityaBirla Group spent Rs 200 crore on CSR in fiscal 2014, which is a little over 2% of the net profit from India.Under the new law, all companies with at least     Rs 5-crore net profit or Rs 1,000-crore turnover will have to spend 2% of their annual net profit on CSR activities — which include slum redevelopment, road safety awareness and consumer protection services — with effect from April 1, 2015.While some Tata companies spend more than 2% of their profits on CSR, others like Tata Consultancy Services (TCS) are yet to meet the requirement. In fiscal 2014, the outsourcing giant’s CSR expenditure was Rs 93 crore, which was 0.48% of its profits. At TCS’ annual general meeting last month, chairman Cyrus Mistry informed shareholders on TCS’ intent to do more on CSR.

“Over the last decade, our spend on CSR activities, between the Tata trusts and the Tata companies, has been in excess of Rs 8,000 crore. In the last three years, we have been trending at an average of         Rs 1,000 crore per annum between the trusts and our companies, typically in a 60:40 ratio between the companies and the trusts,“ said Mukund Govind Rajan, member-group executive council and brand custodian, Tata Sons, the holding company of the $100-billion group.

The Tata trusts hold 66% of Tata Sons, which in turn has holdings across group companies.

The Aditya Birla Group, which has a presence in cement, telecom, carbon black and financial services, spent Rs 150 crore on CSR in 2012-13. The CSR spend has risen in 2013-14 with growth in profits.

The group’s CSR initiatives are led by Aditya Birla Centre for Community Initiatives and Rural Development.

The Godrej Group is also among conglomerates that run their philanthropic activities through trusts. About 25% of the shares of the Godrej Group’s holding company Godrej & Boyce are held in a trust that supports initiatives in education, healthcare and environmental sustainability.

Apart from the trust, Godrej Group companies spent around Rs 18 crore on CSR under the ‘Good and Green’ initiative, which is more than 2% of the profits.

Around 8,000 companies are expected to come under the ambit of the new CSR regulations. The annual CSR funding by companies is expected to be in the range of Rs 15,000-20,000 crore, according to industry estimates.

Andheri residents drag builder to court over building redevelopment

Miffed that the redevelopment of their building has not been completed on schedule, residents of Ashtavinayak cooperative housing society at DN Nagar in Andheri (West) have decided to drag the developer to court.

In a press conference on Monday, former Mhada chairman Chandrashekhar Prabhu said, “Ashtavinayak is not the only society facing this problem. There are over 3,000 in city whose redevelopment has been stuck for the last several years due to various reasons. The main culprits are the builders who are exploiting the people with the help of government officials. They are threatening genuine residents and not even giving them possession of their legitimate houses on schedule. The state needs to take this issue seriously… Families have been harassed and disturbed by developers and their goons.”

A housing activist, Prabhu said he gets over 200 phones calls and 50 e-mails every day regarding housing issues. “I do my best to help all of them. But the problem is more chronic and bigger… It should be addressed at a higher level. We need to break the nexus between developers and government officials. Genuine residents should not be deprived of their right to get their homes back. In redevelopment, many people have been rendered homeless due to developers’ greed,” he added.

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The Whistle Blowers Protection Act, 2011

Please view attached copy of The Whistle Blowers Protection Act, 2011
 
Public Interest Disclosure-key features 
  1. Any public servant or any other person including a non-governmental organization may make a public interest disclosure to a Competent Authority (defined as the Central or State Vigilance Commission). 
  2. “Disclosure” is defined as any complaint made in writing or electronic mail against a public servant on matters related to 
  3. (a) attempt to or commission of an offence under the Prevention of Corruption Act, 1988; 
  4. (b) wilful misuse of power which leads to demonstrable loss to the government or gain to the public servant; or 
  5. (c) attempt or commission of a criminal offence by a public servant.
  6. A “public servant” is any person who is an employee of the central government or the state government or any company or society owned or controlled by the central or state government. However, no public interest disclosure shall be accepted against defence, police and intelligence personnel. 
  7. Each disclosure shall be accompanied by full particulars and supporting documents. 
  8. The Vigilance Commission shall not entertain anonymous complaints. 

Whistle Blowers Protection Act, 2011

 

Courtesy : Prashant Uikey <prashant.vikey@gmail.com>

HC concerned over cases of forcing tenants to vacate old buildings

A division bench of Justice V M Kanade and Justice A K Menon said, “What we have noticed that such cases are increasing, where certain developers are forcing tenants of old buildings to vacate their residences against their will.”

 They said, “creating such situations and forcing the tenants to vacant they residence is not correct and it has to stop.” 

Elaborating more over their problem Rima states in the petition that, the buildings water on the terrace is damaged and is leaking causing damage to the building, since, four years he has occupied the premises the developer has not done any repairing and nor he is allowing them to repair it. The leakage is causing severe damage to the building.

Click Here for the full story

High Tide Dates in 2014 Mumbai Monsoons

High Tide Dates in 2014 Mumbai Monsoons (Flooding Risk higher than usual) 

  • In 2014, there are 23 days during Mumbai’s Monsoon season when high tide level will be over the danger mark of 4.5 meters
  • The maximum High Tide level of 5.0 meters will be on 14 July, 2014.
  • Listed below are Mumbai Monsoon 2014 dates when the High Tide Levels in the Arabian Sea will be more than 4.5 meters
  • From a flooding perspective, these are the most dangerous or risky days during the 2014 Mumbai Rainy season.
  • Excessive rain water in Mumbai is drained into the sea. When the Arabian Sea levels go over 4.50 metres, the BMC has to take a decision whether to close the storm drains to prevent sea water from entering into the city of Mumbai.
  • If the Mumbai storm drains are closed on days when there is HEAVY RAIN and HIGH TIDE LEVELS are very high, then there is no outlet for rain water. This can cause floods in Mumbai.
  • Mumbai residents are advised to be cautious on the High Tide dates and time listed below
  • The Met Dep’t (IMD) classifies 75 mm as heavy rain, 120 mm as very heavy rain and 250 mm, as extremely heavy rainfall
  • In case of heavy rain (i.e. 75 mm or more) “during high tide”, the low lying areas maybe water logged (inundated)

JUNE 2014: Dangerous High Tide Dates During Mumbai Monsoon

DATE WHEN HIGH TIDE > 4.5 M
HIGH TIDE LEVEL (Meters)
TIME WHEN HIGH TIDE > 4.5 M
12 June, 2014 (Thursday) 4.56 11:31 AM
13 June, 2014 (Friday) 4.79 12:14 PM
14 June, 2014 (Saturday) 4.92 12:56 PM
15 June, 2014 (Sunday) 4.95 1:40 PM
16 June, 2014 (Monday) 4.88 2:24 PM
17 June, 2014 (Tuesday) 4.72 3:09 PM

JULY 2014: High Tide Dates and Time that can cause Flood in Mumbai

DATE WHEN HIGH TIDE > 4.5 M
HIGH TIDE LEVEL (Meters)
TIME WHEN HIGH TIDE > 4.5 M
11 July, 2014 (Friday) 4.52 11:12 AM
12 July, 2014 (Saturday) 4.78 11:57 AM
13 July, 2014 (Sunday) 4.95 12:40 PM
14 July, 2014 (Monday) 5.00 1:23 PM
15 July, 2014 (Tuesday) 4.94 2:06 PM
16 July, 2014 (Wednesday) 4.77 2:48 PM
17 July, 2014 (Thursday) 4.52 3:33 PM

AUGUST 2014: Dangerous High Tide and Flooding Days in Mumbai

DATE WHEN HIGH TIDE > 4.5 M
HIGH TIDE LEVEL (Meters)
TIME WHEN HIGH TIDE > 4.5 M
10 August, 2014 (Sunday) 4.72 11:37 AM
11 August, 2014 (Monday) 4.89 12:20 PM
12 August, 2014 (Tuesday) 4.95 1:01 PM
13 August, 2014 (Wednesday) 4.88 1:42 PM
14 August, 2014 (Thursday) 4.70 2:22 PM

SEPTEMBER 2014: Risky High Tide Dates During Mumbai Rainy Season

DATE WHEN HIGH TIDE > 4.5 M
HIGH TIDE LEVEL (Meters)
TIME WHEN HIGH TIDE > 4.5 M
8 September, 2014 (Monday) 4.59 11:14 AM
9 September, 2014 (Tuesday) 4.75 11:55 AM
10 September, 2014(Wednesday) 4.63 12:17 AM
10 September, 2014(Wednesday) 4.78 12:35 PM
11 September, 2014 (Thursday) 4.70 1:02 AM
11 September, 2014 (Thursday) 4.69 1:15 PM
12 September, 2014 (Friday) 4.62 1:46 AM

BMC’s Disaster Management Cell 
BMC Disaster Management Cell – 108 / 1916
During the Mumbai Monsoon Season, “Brihanmumbai Municipal Corporation” (BMC) operates a special Disaster Management Cell. Also at the BMC ward level there are special telephone numbers set up for the Mumbai rainy season. The Disaster Management Cell handles rain related emergencies, such as open drains, broken trees, flooding, damaged roads, etc. In case of excessive flooding and rains, BMC issues caution and closure notice to the general public and education institutions, such as schools and colleges.

BMC Ward Telephone Numbers for Emergencies During Mumbai Monsoon

MUMBAI BMC WARD
MUMBAI BMC WARD AREA
RAIN DISASTER NUMBER
A Fort, Ballard Estate, Colaba 2262 4000
B I R Road, R B Marg, J M R Marg 2379 4000
C Chandanwadi, Netaji Rd, Marine Drive 2201 4000
D Grant Road, Walkeshwar, Arthur Rd 2386 4000
E Byculla, Shuklaji Street, Wadi Bunder 2301 4000
F – South Parel 2410 3000
F – North Matunga 2408 4000
G – South N M Joshi Marg 2422 4000
G – North Dadar 2439 7888
H – East Santacruz, Vile Parle 2611 4000
H – West Bandra, Khar 2644 4000
K – East Andheri 2684 7000
K – West Andheri 2623 4000
L Kurla, Ghatkopar, Vikhroli 2650 5109
M – East Chembur 2550 2270
M – East Chembur 2555 8789
M – West Chembur 2528 4000
N Ghatkopar 2501 3000
P – South Goregaon, Oshiwara 2872 7000
P – North Malad 2882 6000
R – South Kandivali 2893 6000 (ext 123)
R – Central Borivali 2893 1188
R – North Dahisar 2805 4788
R – North Dahisar 2805 6000
S Bhandup 2595 4000
T Mulund 2569 4000

Mumbai’s Low Lying Areas that are at risk of Flooding in the Rains

As per BMC, there are 213 low laying areas in Mumbai that are at risk of flooding during Mumbai’s rainy season. Of these 80 low lying areas are in Mumbai city, 63 are in Mumbai’s Western suburbs and 70 are in the Eastern suburbs. Listed below are some of Mumbai’s low-lying areas:

  • Colaba, near Badhwar Park
  • Cotton Exchange (Kalbadevi)
  • Girgaon Khetwadi
  • Napean Sea Road
  • Keshavrao Khade Marg
  • Grant Road
  • Nana Chowk
  • Tardeo
  • Worli Naka
  • Senapati Bapat Marg
  • E Moses Road
  • Mumbai Central
  • Nagpada
  • Pydhonie and Null Bazaar
  • Saat Rasta, Jacob Circle (Mahalaxmi Station)
  • N M Joshi Marg
  • Lalbaug
  • Byculla Station
  • Kalachowkie Junction
  • Albert Circle
  • Hindmata to Bharatmata (Parel)
  • Dadar Chowpatty
  • Khar Danda
  • Khar Subway
  • Milan Subway (Santacruz)
  • Kalina
  • Andheri Subway
  • SV Road Andheri Market to Amboli Naka
  • JP Road Junction
  • JVPD Circle
  • Nirlon Company, Goregaon
  • Malad Subway
  • Dahisar Subway
  • Kranti Nagar
  • Dharavi
  • Mahim LJ Road
  • Sitladevi Temple Road
  • Dadar Circle
  • King’s Circle (Matunga)
  • Sion
  • Mahendra Park
  • Ghatkopar
  • Chembur, Shell Colony
  • Deonar
  • Kurla
  • LBS Marg Kurla
  • Surve Chowk
  • Sanjay Nagar
  • Sunder Park
  • Jai Bharat Society
  • Khar (W)
  • JVPD scheme (Juhu)
  • Four Bungalows (Versova)
  • Seven Bungalows (Versova)
  • Kandivali
  • Shastri Nagar
  • Sarvodaya Nagar


Actions to be taken during Heavy Rainfall; 
If Indoor

  • Turn off the electric supply in case of flooding or leakages at your workplace or residence
  • Keep electric appliances unplugged from the mains in case of thunder & lightening
  • Using any available source of communication, update your line manager & family members of your safety and whereabouts
  • Follow reliable media sources (News, FM, Traffline, etc), for updated info regarding the weather or water logging within the city

If Outdoor

  • If stranded in a vehicle, and it is safe to do so, exit and move to higher ground  
  • Avoid walking, travelling or driving through water logged areas
  • Rely on authentic information
  • Do not panic

Once the rain subsides

  • Do not enter the home / office until it is declared safe to do so (if site has been inundated or shows signs of damage)
  • Help neighbors / colleagues who may need assistance
  • Watch out for rodents, insects, reptiles & other animals (these could be poisonous or disease carriers)
  • Beware of water borne diseases & seek a medical check up if exposed to flood waters
  • Discard any food item which has been in contact with flood water
  • If you have waded through flood waters, take a shower (with anti-bacterial soap) as soon as you get home


Actions to be taken by BCCs, Department Heads & Mission critical staff (refer your department’s BCPlan)

  • Keep your Call Tree & BCPlans updated and handy
  • Know the role you are expected to play in the recovery of your department
  • Be prepared for BCP invocations in case of heavy rainfall & associated water logging
  • BCCs must assist the IMG & MIG, in assessing whether or not staff can reach their primary or alternate workplace in case of heavy rainfall and associated water logging
  • The decision to invoke BCP will be a call taken at department/ business level. This must be informed to SFR-BCP via a phone call/ sms, followed by an e-mail to #SFR_BCP (by the concerned Lead BCC or BCC)
  • Know your department’s recovery procedures and alternate seating arrangements (ensure staff do not relocate or work from other locations / branches, which are not as per their documented recovery plans)
  • Carry your Wallet Cards at all times (ensure all staff carry their major incident cards i.e. wallet cards)
  • Maintain an extra pair of clothing, and some packaged food supply, in the office, in case of exigency
  • Avoid scheduling non-essential travel, trainings, meetings, conferences, etc on the advised high-tide dates
  • BCCs must notify the SFR BCP team on #SFR_BCP in case of an adverse incident, impacting business, via a Post Incident Report (PIR)
  • Familiarize yourselves with our mail notifications and other alerts issued by Country BCM, The Met department & other Government / Disaster Management Agencies
  • Familiarize yourselves with low lying areas in your city
  • Admin – FM will stock food, drinking water and other essential emergency supplies in the office. In case of emergency, BCCs are advised to approach them well in advance, in case they wish to use the same
  • Admin – Travel desk will also manage overnight hotel bookings (subject to availability), for staff (with prior intimation and approvals from the business)
  • Help assess the situation within the city, and sharing information with staff, by referring to our mail updates, Reliable media/ News channels, BMC Disaster Management updates, Police & other Gov’t agency SMS alerts, etc
  • Contact the 24×7 Control Room – 7778 (internal) & +9122 2268 5414(beyond business hours) in case of emergency
  • Consult the Country BCM team for any guidance or support.
  • Mumbai Monsoon, a website & hone application run by the BMC – Disaster Recovery cell, provides upto date & useful information, such as tide – data, weather forecast, traffic diversions, to all. We advise android phone users to download the mumbaimonsoon application on their personal smart phones.
  • Citizens may also call the BMC – Disaster Management helpline to obtain upto date information or emergency support


 

Name Of Department Department’s URL
National Disaster Management Authority http://www.ndma.gov.in
Ministry of Home Affairs http://www.mha.nic.in
Mumbai Port Trust http://www.mumbaiport.gov.in
Mumbai Police http://www.mumbaipolice.org
Municipal Corporation Of Greater Mumbai http://www.mcgm.gov.in
Indian Railways http://www.indianrailways.gov.in
Maharashtra Housing And Area Development Authority (MHADA) http://www.mhada.com
Mahanagar Telephone Nigam Limited (MTNL) http://www.mtnl.net.in
Mumbai Metropolitian Region Development Authority ( MMRDA) http://www.mmrdamumbai.org
India Meteorological Department (IMD) http://www.imd.gov.in/
Brihan-Mumbai Electric Supply & Transport Undertaking http://www.bestundertaking.com
Govt of Maharashtra http://www.maharashtra.gov.in
Videsh Sanchar Nigam Ltd (VSNL) http://www.vsnl.net.in
Traffic Police, Mumbai http://www.trafficpolicemumbai.org
Bhaba Atomic Research Center (BARC) http://www.barc.ernet.in
Maharashtra Maritime Board http://www.mahammb.com
Indian Coast Guard http://indiancoastguard.nic.in
Indian Navy http://www.nausena-bharti.nic.in
Reliance Energy http://www.rinfra.com
Navi Mumbai Municipal Corporation http://www.nmmconline.com
Thane Municipal Corporation http://www.thanemahapalika.com
Municipal Corporation Of Mira Bhayandar http://www.mbmc.gov.in
Mumbai Monsoon (BMC – DR official website for the monsoons) http://monsoon.mcgm.gov.in:8080/RESTFulWS/index.html 
NB – This is also avlb as a phone application, to be downloaded via playstore on your (personal) smart phone
Mumbai International Airport Ltd. (MIAL) http://www.aai.aero/mumbai/index.jsp

 

HOUSING SOCIETY MATTERS – VOLUME – II – ISSUE NO. 10

We are extremely thankful to Ms.Heena Sampat for the complimentary copy of :

(23) HOUSING SOCIETY MATTERS – VOLUME – II – ISSUE NO. 10 – 01.07.2014 TO 15.07.2014

  • DEVELOPMENT RIGHTS – WHO ARE ENTITLE – SOCIETIES OR MEMBERS ?
  • Additional Area expected at Redevelopment
  • Corpus Money expected at Redevelopment
  • Rent for Temporary Alternative Accommodation including Deposits, if any
  • Hardship Allowance/ Compensation for Inconvenience.
  • Letters to : 1. The Hon’ble Minister for Co-operation, Govt. of Maharashtra, 2. The Principal Secretary – Co-operation, Govt. of Maharashtra, 3. The Commissioner for Co-operation & Registrar of Co-operative Societies, Pune, in respect of :
    • REDEVELOPMENT RELATED GUIDELINES NOT FOLLOWED BY PRACTICALLY EVERY DY. REGISTRAR.
    • DIRECTIONS BEING GIVEN BY DY./ASSTT, REGISTRARS TO COMPLY WITH ORDERS WITHOUT WAITING FOR THE STIPULATED APPEAL PERIOD DEPRIVING PARTIES THE RIGHT TO APPEAL.
    • REGISTERS TO BE MAINTAINED BY THE CO OPERATIVE DEPARTMENT.
    • ORDERS BEING PASSED BY OFFICERS OF THE CO-OPERATIVE DEPARTMENT ADMITTING PERSONS AS MEMBERS SIMULTANEOUSLY U/S. 22(2) AND/OR 23 INSPITE OF THE PURCHASER/OCCUPANT NOT PAYING THE DUES OF THE SOCIETY.
    • NEED FOR STANDING ORDERS & CLARITY ON VARIOUS MATTERS RELATED TO CO-OPERATIVE HOUSING SOCIETIES.
    • AMENDMENTS REQUIRED IN MCS ACT.
    • UPLOADING DAILY ORDERS PASSED BY OFFICERS ON INTERNET.
    • UPLOADING OF DAILY HEARING BOARD ON INTERNET.
    • MANDATORY CHECKING OF APPROX. 25% ORDERS OF JR. OFFICERS TO INTRODUCE INBUILT SYSTEM OF ACCOUNTABILITY.
    • PASSING OF BIFURCATION ORDERS AT THE DROP OF A HAT WITHOUT UNDERSTANDING THE IMPLICATIONS OF SUCH ORDERS.
    • AMENDMENTS REQUIRED IN MAHARASHTRA CO OPERATIVE SOCIETIES ACT.
    • INTRODUCTION OF SYSTEM OF WRITTEN ARGUMENTS BEFORE TAKING UP FINAL HEARING MATTERS.
    • APPOINTMENT OF ADMINISTRATORS / AUTHORISED OFFICERS.
    • MODIFICATION OF AUDIT FORM NOS. 1 & 28 SO THAT QUALITY TIME CAN BE SPENT BY DEPARTMENT STAFF AS WELL AS INCREASE THE COMFORT LEVEL OF SOCIETIES.

Click Here to read the entire interesting issue

How to Win Your Case in a Consumer Court?

Noted consumer activist Jehangir Gai, tells you how to be a diligent consumer. A veteran of many victories, he will also explain what is required to lay the foundation for a good case and how to argue it yourself. This will equip you to gain recompense for bad experiences you may have with products and services, from holidays to investments.
Jehangir Gai is a consumer activist based in Mumbai. He has been actively associated with various consumer organizations since 1984-85. He has been fighting for consumer causes even before the Consumer Protection Act was passed. He has been appearing before the District Forums and the State Commission in Maharashtra ever since they were set up in the year 1990. He has been awarded the Government of India’s National Youth Award for Consumer Protection. He has been the Joint Honorary Secretary of the Consumers Welfare Association since the last 10 years and also an Executive Committee Member of the Bombay Telephone Users’ Association. His columns appear in various newspapers and magazines, and he has been speaking on consumer issues at various forums over the years.
Contact: Joscelyn / Seraphina at 022-49205000 or email us atfoundation@moneylife.in Log on to foundation.moneylife.in

 

21 JUNE
SATURDAY
Registration: 3pm
Session Time:
3.30pm to 5.30pm
Venue:
Moneylife Foundation
Knowledge Centre,
305, 3rd Floor, Hind Service Industries Premises,
Off Veer Savarkar Marg,
Shivaji Park, Dadar (W),
Mumbai – 400 028.
Landmark:
Chaityabhoomi lane.
NO ADMISSION FEE
Prior registration is a must
RIGHT OF ADMISSION RESERVED