Conscious citizens have been empowered by online grievance platforms. Use them!

Alot of things are wrong with our roads. We grumble about it and then move on, because ‘things will never change’. That’s not correct anymore. And the reason for this is simple—two of the three priority areas for the present government are: public grievances and Centre-state relationships. Both of these, in turn, impact us as owners and operators of motor vehicles in India. I am narrating personal experiences over the past few weeks.

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