ALERT – MAKE MY TRIP DOES NOT RESPOND EVEN WHEN CUSTOMER GRIEVANCES ARE TAKEN UP BY THE MINISTRY OF TOURISM – Jehangir Gai
Consumers, beware of MakeMyTrip.Com. Complaints against the company are on the rise. The company does not even bother to respond to grievances routed through the Minstry of Tourism, Government of India, as is evident from the scanned copy of the letter hereto. As a consumer activist, having received the National Youth Award for Consumer Protection, I feel it is my duty to alert consumers to the uncaring attitude of the company.
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Consumer Resources 
where is the scanned copy??
Dear Customer,
We were looking into your concern but have found that a few important details are missing.
Please provide us with the following details:
– Booking ID or
– Email address used at the time of booking
We await your response to get the matter checked at our end.
Assuring you best of our services.
Team-MakeMyTrip Care