Useful Government Website links

Consumer Action

 

File Consumer Complaint, Consumer court address, Fearless action against corruption

International Consumer Rights Protection Council is a registered NGO that helps and guides grieved consumers to handle their consumer complaint. We do not have branches but connected through the internet to every nook and corner of this world..

The ICRPC website is a detailed one which gives lots of information for the consumer to take up his own case. Click here for the CONTENTS of their website

 

GET PROCEDURE FOR FILING COMPLAINT WITH ICRPC

ADDRESS OF CONSUMER COURTS

COURT FEE

CONSUMER RIGHTS

 CONSUMER COURT RTI

TIME LIMIT FOR FILING CASE IN CONSUMER COURT

 

Consumer Advice Network

What is Consumer Advice Network ?

Consumer Advice Network links consumer advice centers (CAC), State Consumer Help lines and voluntary consumer organizations located in different states. Presently services are available in seven states viz., Gujarat, Madhya Pradesh, Orissa and Tamil Nadu and will be started in other states soon. We at CAC provide pre-purchase information, post-purchase advice and also offer “next-step advice” for resolution or redress.

Our intent is to make the consumers be aware of their rights to:-Safety, Choose, Be Heard, Redressal & Consumer Education

We also aim to sensitize the consumers of their responsibilities of being: – Critically Aware, Involved, Organized, Responsible towards the Environment and Practicing Sustainable Consumption.

Click Here for the website

Resolve Consumer Complaints

Resolve your consumer complaints quickly.

Getting new things is always a pleasure. You feel like the boss when the salesman talks to you about the product and the big brand name. And why not? After all, customer is king.

Yes you are king, till he sells you the product. After that the same products become a horror in your life. You call the customer service numbers, all you hear is “All our customer service executives are busy…blah blah blah … Your call is important to us”.

But for how long? Is there an end to this?

Just use Akosha – India’s most effective consumer platform

Log on to www.akosha.com and just file your complaint in 2 minutes Or call our team of experts and sit back and relax. Our team of experts takes up your complaint with senior officials of the company. And keeps you updated via mail on the progress of your complaint. If that doesn’t work, our team sends out letters to the management of the company. That is not all, we even use the power of social media to your advantage. And for serious complaints, consumer forums are always there.

We do everything to get your complaint resolved, without the hassles.

Consumer Cases and Consumer Law

Consumer Law in India is regulated by Consumer Protection Act of 1986. It provides for establishment of consumer forums at various levels so that a speedy redressal can be made available to the ordinary consumers. Consumers can approach a consumer forum in case of violation their rights.

Consumer Law India intends to provide you with latest news and issues from the consumer law field, which includes the issues faced by customers/consumers, action taken and response received from the other party.

The issues discussed here are those matters in which at least some legal action has been initiated and we are satisfied that the fact/issues are true to the best of our knowledge and belief. We do not intend to defame any company but our aim is to make aware the consumers of their rights and the action they can take against consumer exploiters.

You can contact us for free basic advise/guidance on the consumer complaints you may have. We have Consumer Law Experts on our panel, who will happy to assist you legally.

Click Here for the website

DiehardIndian.com

Re-discover the might of India!

This site is a direct result of a fanatical belief that the time has come for India to take its rightful place at the center-stage of the world. This site makes a sincere effort to portray India in the best light, by analyzing news, vital statistics, facts and figures from known reliable sources.

Click Here for the website created by Gaurang Damani – Engineer, social and legal activist and a diehard Indian. Mr Damani is a B.E. Electronics (7th rank in Mumbai University, 1993) and the founder of ‘Karmayogi Prathistan’, which helps with the education needs of 200 slum children and about 300 children going to private schools. He publishes a newsletter www.DieHardindian.com He has also volunteered at LTMG Municipal Hospital for over four years as part of an NGO called ‘Sunday Friends’.

New Initiative of Govt. of India

Subject   :  Important – New Initiative of Govt. of INDIA

Government of India has an online Grievance forum at http://www.pgportal.gov.in <http://www.pgportal.gov.in/>

Can you imagine this is happening in INDIA?

The govt. wants people to use this tool to highlight the problems they faced while dealing with Government officials or departments like

1) Railways <http://www.indianrailways.gov.in/citizen/citizen_charter.htm>

2) Posts <http://indiapost.gov.in/CitizensCharter.html>

3) Telecom  <http://www.dot.gov.in/> (incl. Bharat Sanchar Nigam Limited (BSNL) <http://www.bsnl.co.in/>   & Mahanagar Telephone Nigam Limited (MTNL <http://www.mtnl.net.in/>  )

4) Urban Development <http://urbanindia.nic.in/moud/moud.htm>   ( Delhi Development Authority (DDA) <http://urbanindia.nic.in/moud/citizen/dda/main.htm>  , Land & Development Office (L&DO) <http://urbanindia.nic.in/moud/citizen/ldo/main.htm>  , Central Public Works Department (CPWD) <http://urbanindia.nic.in/moud/citizen/cpwd/main.htm>  , etc)

5) Petroleum & Natural Gas <http://petroleum.nic.in/>

6) Civil Aviation <http://civilaviation.nic.in/>   ( Air India <http://home.airindia.in/SBCMS/WebPages/Home..aspx?&CityId=IND>  , Airports Authority of India <http://www.aai.aero/AAI/main.jsp>  , etc)

7) Shipping <http://shipping.gov.in/>  , Road Transport & Highways <http://morth.nic.in/writereaddata/sublinkimages/Citizen_Charter_Eng7961680842.pdf>

8) Tourism <http://tourism.gov.in/>

9) Public Sector Banks <http://dpg.gov.in/purview.htm>
Allahabad Bank <http://www.allahabadbank.com/terms.asp>    Andhra Bank <http://andhrabank.in/scripts/CitizenCharter.aspx>    Bank of Baroda <http://www.bankofbaroda..com/citizencharter.asp>    Bank of India <http://www.bankofindia.com/citizenschar.aspx>    Bank of Maharashtra <http://www.bankofmaharashtra.in/citizenschart.asp>    Canara Bank <http://www.canarabank.com/English/Scripts/CustomerEducation.aspx>    Central Bank of India <http://www..centralbankofindia.co.in/english/citizencharter.asp>    Corporation Bank <http://www.corpbank.com/>    Dena Bank <http://www.denabank.com/viewsection.jsp?id=0%2c8%2c37%2c88>    Indian Bank <http://www.indian-bank.com/citizencharter.htm>    Indian Overseas Bank <http://iob.in/CitizenCharter.aspx>    Industrial Development Bank of India Ltd <http://www.idbi.com/>    National Bank for Agriculture and Rural Development <http://www.nabard.org/citizen.asp>    Oriental Bank of Commerce <https://www.obcindia.co.in/pdf/Citizens_Charter.pdf>    Punjab & Sind Bank <http://www.psbindia.com/ccharterphp.php>    Punjab National Bank <http://www.pnbindia.com/english_web/citizen.htm>    Small Industries Development Bank of India <http://www.sidbi.in/>    State Bank of Bikaner & Jaipur <http://sbbjbank.com/Policies/citizens_common_practices.htm>    State Bank of Hyderabad <http://www.sbhyd.com/default.asp>    State Bank of India <http://www.statebankofindia.com/viewsection.jsp?lang=0&id=0%2c453%2c102>    State Bank of Indore <http://www.indorebank.org/cc..htm>    State Bank of Mysore <http://www.mysorebank.com/citichart.htm>    State Bank of Patiala <http://www.sbp.co..in/Policies-Guidelines/citizens-charter-main.htm>    State Bank of Travancore <http://www.statebankoftravancore.com/home45.htm>    Syndicate Bank <http://syndicatebank.in/scripts/CitizensCharter.aspx>    UCO Bank <http://www.ucobank.com/citizen_charter.htm>    Union Bank of India <http://www.unionbankofindia.co.in/homenew.aspx>    United Bank of India <http://www.unitedbankofindia.com/citizen-charter.asp>    Vijaya Bank <http://vijayabank.com:8081/vijaya/vijaya/internet-en/menus/customer-relations/citizens-charter.html>

10) Public Sector Insurance Companies <http://dpg..gov.in/purview.htm>
GIC of India <http://gicofindia.in/en/>    Life Insurance Corporation of India <http://www.licindia.com/>    National Insurance Company Ltd. <http://www.nationalinsuranceindia.com/>    The New India Assurance Company Ltd. <http://www.niacl.com/>    The Oriental Insurance Company Ltd. <http://www.orientalinsurance.nic.in/citizen.htm>    United India Insurance Company Ltd. <http://www.uiic.co.in/index.jsp>

11) National Saving Scheme of Ministry of Finance <http://finmin.nic.in/>

12) Employees’ Provident Fund Organization <http://epfindia.nic.in/>

13) Regional Passport Authorities <http://dpg..gov.in/purview.htm>
Regional Passport Office, Ahemadabad <http://passport.guj.nic.in/>    Regional Passport Office, Amritsar <http://passport.gov.in/amritsar.html>    Regional Passport Office, Bangalore <http://nitpu2.kar.nic.in/passport/index.htm>    Regional Passport Office, Bareilly <http://passport.gov.in/bareilly.html>    Regional Passport Office, Bhopal <http://www.mp..gov.in/passport/>    Regional Passport Office, Bhubaneswar <http://passport.gov.in/bhubaneswar.htm>    Regional Passport Office, Chandigarh <http://passport.chd.nic.in/>    Regional Passport Office, Chennai <http://passport.tn.nic.in/>    Regional Passport Office, Cochin <http://passcoc.kar.nic.in/>    Regional Passport Office, Coimbatore <http://passport.gov.in/cbepass.html>    Regional Passport Office, Dehradun <http://passport.gov.in/dehradun.html>    Regional Passport Office, Delhi <http://passport.gov.in/delhi.html>    Regional Passport Office, Ghaziabad <http://passport.gov.in/ghaziabad.html>    Regional Passport Office, Goa <http://passportgoa.nic.in/>    Regional Passport Office, Guwahati <http://passport.gov..in/guwahati.html>    Regional Passport Office, Hyderabad <http://www.ap.nic.in/passport>    Regional Passport Office, Jaipur <http://passport.gov.in/jaipur.html>    Regional Passport Office, Jalandhar <http://passport.gov.in/jalandhar.html>    Regional Passport Office, Jammu <http://passport.gov.in/jammu.html>    Regional Passport Office, Kolkata <http://passport.gov.in/kolkatta.htm>    Regional Passport Office, Kozhikode <http://passport.gov.in/kozhikode.html>    Regional Passport Office, Lucknow <http://rpolucknow.up.nic.in/>    Regional Passport Office, Madurai <http://passport.gov.in/madurai.htm>    Regional Passport Office, Malappuram <http://passport.gov.in/mlp.html>    Regional Passport Office, Mumbai <http://passport.gov.in/mumbai.html>    Regional Passport Office, Nagpur <http://passport..gov.in/nagpur.html>    Regional Passport Office, Patna <http://passport.gov.in/patna.htm>    Regional Passport Office, Pune <http://passport.gov.in/pune.htm>    Regional Passport Office, Raipur <http://passport.gov.in/raipur.html>    Regional Passport Office, Ranchi <http://passport.gov..in/ranchi.html>    Regional Passport Office, Shimla <http://passport..gov..in/Shimla.html>    Regional Passport Office, Srinagar <http://passport.gov.in/Srinagar.html>    Regional Passport Office, Surat <http://passport.gov.in/surat.html>    Regional Passport Office, Thane <http://passport.gov.in/thane.htm>    Regional Passport Office, Trichy <http://passport.gov.in/trichy.htm>    Regional Passport Office, Trivandrum <http://passtvm.kar.nic.in/>    Regional Passport Office, Visakhapatnam <http://rpovizag.gov.in/>

14) Central Government Health Scheme <http://mohfw.nic.in/cghs.htm>

15) Central Board of Secondary Education <http://cbse.gov.in/welcome.htm>

16) Kendriya Vidyalaya Sangathan <http://kvsangathan.nic.in/cc.htm>

17) National Institute of Open Schooling <http://www..nios.ac.in/>

18) Navodaya Vidyalaya Samiti <http://navodaya.gov.in/welcome%20sbs.htm>

19) Central Universities

20) ESI Hospitals and Dispensaries directly controlled by ESI Corporation <http://esic.nic.in/>   under Ministry of Labour <http://labour.nic.in/main/cit_charter.htm>

Many of us say that these things don’t work in India.
Couple of months back, the Faridabad Municipal Corporation laid new roads in his area and the residents were very happy about it. But 2 weeks later, BSNL dug up the newly laid roads to install new cables which annoyed all the residents. A resident used the above listed grievance forum to highlight his concern. To his surprise, BSNL and Municipal Corporation of Faridabad were served a show cause notice and the guy received a copy of the notice in one week. Government has asked the MC and BSNL about the goof up as it’s clear that both the government departments were not in sync at all.

So use this grievance forum and educate others who don’t know about this facility.
This way we can at least raise our concerns instead of just talking about the ‘System’ in India.

Invite your friends to contribute for many such happenings.

P.S: PLEASE SPREAD THIS MESSAGE IF U WANT OUR INDIA TO HAVE A BETTER TOMORROW & FORWARD THIS LINK TO AS MANY AS POSSIBLE.