We have a vision.
We believe that Kolkata has the potential to be one of the best cities of the world.
We see Kolkata as a clean and attractive city of international repute in which all people have access to quality services.
In our vision, KMC will be :-
Efficient and effective – providing service to its customers in a professional, economical, timely, useful and helpful manner
Equitable – assuring service to all its citizens including the vulnerable and deprived groups in a fair, just and reasonable manner
Citizen responsive – developing a sense of involvement and participation in all its stakeholders by pro-actively addressing their concerns and providing complete customer satisfaction
Financially sustainable – reducing KMC’s dependence on state funds by optimising and efficiently managing its revenues, and
Transparent – providing an accountable and transparent civic administration for the benefit of external users as well as internal employees
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