Consumer Handbook (India Diary) is a very interesting write-up in pdf format. The Table of Contents includes the following :

YOU, THE CONSUMER

Who is a consumer?
Why should consumers be protected?
What are your rights & responsibilities as a consumer?
What are Unfair Trade Practices?
How to be a smart consumer?
In case of a problem …
CONSUMER vs. PRODUCTS & SERVICES
The products you buy
The food you eat
Shopping for clothes
Gadgets and gizmos devices
All that glitters…
Currency county – your money in the bank
Are you insured?
Telecommunications
Health is Wealth
Public Distribution System
Dispatch riders
Going where you want to go
The POWER corridor
Real Estate – your house
Elixir and essentials of life
Things to know while you are on the Internet

BEING ECO-FRIENDLY CONSUMERS
DISPUTE RESOLUTION
RIGHT TO INFORMATION ACT

Click Here to view / download the PDF file