Consumer Alert – No.12

September 2014                                                                         No. 12

How healthy are malt-based beverages?
Read more

Educational institutes excel in exaggeration!

The competition among educational and coaching institutes is stiff. But that’s no reason for making false and misleading claims.

Stay safe online

The internet offers many opportunities and useful information at our fingertips. We download content, make online transactions and use social networking sites. While doing all this we are revealing personal information. Find out how to keep personal data secure online.   Read more


Canara Bank reverses charges for cheque book delivery   

HDFC loses share certificate of flat, arranges for copy

What your gas agency didn’t tell you 

Are you aware that you are entitled to up to Rs. 40 lakh risk cover in case of loss of life, injury or damage to property due to LPG cylinder explosions?

New ad norms for fairness creams

The Advertising Standards Council of India (ASCI), a
self-regulatory body, has released a set of guidelines for advertising skin lightening and fairness products in India.


Exchange offer turns sour, garage owner told to refund money

Postal authorities made to cough up PPF deposit interest 

Can an appellate authority grant conditional stay?

The Consumer Protection Act, 1986 requires a party challenging an order in appeal to deposit a prescribed amount at the time of lodging the appeal. Can the appellate authority direct the appellant to deposit further money to grant conditional stay?
Read more

Have a complaint? Go on Twitter

Tired of your consumer complaints going nowhere, despite making numerous phone calls and sending emails? Take your complaints to Twitter. The company concerned is likely to act immediately and take damage control measures.  Read more

Tax on sugary drinks in latest Budget 

Prices of fizzy sugary drinks will increase with the Government levying an excise hike in an attempt to curb consumption.

Insurance buyers don’t need to reveal lifestyle diseases

Sold goods can always be returned

Make doctors write prescriptions in capital letters: MP

Rajendra Agrawal, MP from Meerut, feels doctors often write illegible prescriptions  putting patients at risk.

Stricter labelling norms for packaged food

New Bill limits Rlys’ liability in case of accidents

The cancer tests you really need—and those you don’t

Based on talks with experts and review of current research,Consumer Reports Health gives you useful advice on when you should go in for cancer screening.  Read more


Mobile phone use linked to skin allergy

Two meals better than six for some diabetics

Beat those hunger pangs with pulses


CP Act Amendments

CERC has sent detailed comments on the Draft proposed by the Ministry of Consumer Affairs for amendments to the Consumer Protection Act, 1986 making nearly 40 suggestions.

CERC’s City Centre

Renewable Purchase Obligation

Roundtable on Counterfeit Food Products 

Hotelier-philanthropist and CERS Trustee Jehangir Cama passes away

Ahmedabad-based hotelier and philanthropist who started the Cama Hotel, one of the first luxury cum business hotels in the city in 1960, Mr Jehangir R.J. Cama, passed away on 25 August 2014.   Obituary


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